Returns & Refunds

We want you to love your gadget. If something isn't right, we're here to help.

30-day returns

You have 30 days from the date you receive your item to request a return. Items must be unused, in the same condition you received them, and in their original packaging, with proof of purchase.

Your right to cancel (UK and EU customers)

Under UK consumer law you may cancel your order for any reason within 14 days of receiving it. Tell us you wish to cancel within that period and return the item within 14 days of telling us.

How to start a return

Email ambussinessolutions07@gmail.com with your order number and the reason for the return. We will reply with return instructions and the return address. Items sent back without first contacting us cannot be accepted.

Damaged, faulty or wrong items

Please inspect your order on arrival. If an item is faulty, damaged or not what you ordered, email us within 7 days with your order number and a photo, and we will send a replacement or a full refund at no cost to you.

Non-returnable items

For hygiene reasons, personal care items (such as trimmers, callus removers and massagers) can only be returned if unopened and sealed, unless faulty. Gift cards cannot be returned.

Refunds

Once we receive and inspect your return, we will email you to confirm whether the refund is approved. Approved refunds are made to your original payment method within 10 business days. Your bank may take a few extra days to show it.

Return shipping costs

Unless the item is faulty, damaged or incorrect, return shipping is paid by the customer.

Exchanges

The quickest way to get a different item is to return the one you have and place a new order.

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